BioSkop

Updated 11 October 2026

Delete your account

Permanently remove your BioSkop account and its associated account data.

Delete from the BioSkop app

  1. Sign in to the account you want to delete.
  2. Open Settings → Delete account.
  3. Read the explanation and confirm your identity using a sign-in method already linked to that account. Complete any password, SMS or provider verification requested.
  4. Choose the final Delete account confirmation.

The app signs you out after deletion succeeds and clears that account’s local offline downloads. If a network or verification step fails, the account is not shown as successfully deleted; retry or contact support for help.

Open BioSkop

What is deleted

Deletion removes your sign-in account, private email or phone details and push token, public profile, authored comments, likes, follows, saved series, viewing progress, notifications, blocks and associated report records. Account entitlement records are removed too. Account-linked sponsor deliveries, frequency records and measurement events are deleted; sponsor report free text and account attribution are removed. Private adaptive-playback sessions, diagnostic sessions and replay records, diagnostic preferences and measurement limits are deleted with your account. Your comments are removed from the service and their public counts are adjusted.

This is permanent account deletion, rather than disabling the account. Removing the app from your device or signing out does not delete your account.

What may remain

A limited security record retains a one-way hash of the deleted account identifier, deletion state and timestamps, without the original identifier or contact details. It prevents reuse of a deleted identity and supports reliable completion of deletion. This record has no configured automatic expiry. If store purchases were made, limited transaction hashes, product and store identifiers, purchase or expiry times and status may also remain for transaction verification and replay prevention, without the BioSkop user identifier or contact details. These records have no configured automatic retention period.

If you managed licensed catalogue content for BioSkop, catalogue videos, series, stored media and cast credits remain part of the service; attribution to your deleted account is removed. A limited sponsor moderation record can remain with a one-way deletion reference. Administrative sponsorship and royalty records remain for financial reconciliation, with deleted administrator attribution replaced by a one-way deletion reference. No automatic retention period is configured for these records. Anonymous performance totals can remain without your account identifier or watched-title attribution. Hosting and authentication providers may retain operational or security logs under their own policies. Copies other people already saved or shared are outside BioSkop’s control.

Store subscriptions

BioSkop includes free-to-watch content. If you have purchased a store subscription associated with BioSkop, cancel it through the store before deleting your account. Deletion does not automatically cancel store billing or request a refund.

For Apple subscriptions, use Manage App Store subscriptions. You can still choose to delete your BioSkop account immediately.

If you cannot sign in

Contact thendonengwenda@gmail.com for help accessing the deletion flow. Include the email or phone number used for the account, only if needed to identify it. We may ask you to verify ownership. Never email your password, one-time code or verification link.

Contacting support is an alternative for access problems; it is not required when the in-app deletion flow is available. For more about data handling, read the privacy policy.